My worst encounter in my 24 years

Dear Diary,

Today is another work day for me in island. The day was all fine, w/o T*** ard I have no fear that my $$ would short. Hence I was kinda in spirit to get things done. I know it's kinda bad to use "tinted views" to see her, but she betrayed my trust, I didn't judged her based on other's perspective. If you want others to trust you, you would first got to prove that you can be trusted, you ought to work for it yourself.

Nvm, she's out of the picture anyhow.

So the day goes on till I was about to KO (Knock off). This American man came over with his family to buy cable car ticket. 2 adults and 3 kids, 1-way and it cost$33.30. He paid and gesture his daughter away in a rude manner.

I was kinda astonished but still smile and return his change and gave his set of tickets and like I always do to the rest, I would say "Your Ticket Sir/Madam. Thank you. Enjoy your ride".

As he was in a lousy mood having difficulty getting his change into his wallet with the many things he's carrying, I held on to the ticket and waited patiently to hand him the ticket, yet he pulled the ticket out in a rude manner and left it on the table. Upon his keeping of change he left taking his ticket with him, As such I moved on to served the next customer on the Q.

Just as I was in the mids of explaining to the customer, the cable car attendant shouted over and say the man doesn't have a ticket. I was like"Huh?". Then before I could get control of the stuation, this ANGRY American man came shouting over like a barbarian claiming that I didn't give him the tickets.

I was like "Hello!!!" ,yet I asked him politely to checked his bag, and at this point when the customer that was behind the American whom commented that he was ME giving the American the tickets, the American Seemed to have lost his senses. He gave that expression as if we were accusing him (For goodness sake, I am the one being accused, plus the other customer is your fellow country mate, not mine yet he's on my side), and opened his bag and Started throwing his empty bags, tissues, waste paper on my face and shouting vulgarities cursing and swearing at me.

Maggie (who witness 80% of the case since she got to receive pax) came over at this time trying to help but it was kind of out of control so I told Maggie it's ok and I printed another set of tickets to the Idiot AMERICAN man and get him to Shoo off.

The other old American gentleman who witness the entire scenario obviously felt sorry for me but had to put off a weak smile and shrugged his shoulder helplessly. He patted on my shoulder and said 'I understand'.

Tears was at the verged of sputtering out. I was merely controlling. I was angry yet felt injustice to be accused and wrong for something which I swear was not my fault. On top of that I got to pay the additional set of tickets. It's not the Money (my permanent job salary is like much more than this amount, I just felt that it's paid unwillingly.. you know) but rather the humiliation that I have to get through.

He made me feels that ALL Americans are just plain ARROGANT MCPs who thinks they are the best (ok maybe not all but at least 80% other than the old American gentlement who tried to hep).

HELLO!!! if you are reading this, I don't owe you a living, I have loved ones, you don't have the right to throw your temper at me much worst throw things on my face like I am some low class degraded alien. Not to say that I am not, even if I am a lowly paid insignificant you don't have any rights to do that to me. I am a human, I have the human rights, you ASSHOLE. Aren't you even taught of basic human rights.

Come on, you just disgraced your own country man people, an simply put off another foreign expert like myself to go to your country and much less even bother to talk to AMERICAN smug like YOU! If you have to know, you would get your retribution. Heavenly God would punish you for all that you have done to hurt another innocent soul, to crushed her pride. I didn't retaliate today because of my professionalism, it's my rule of Customer service. For you unreasonable asshole, you ought to thank god that I didn't made you wait and get security to view the camera to embarrassed you.

*Phew* Finally, I let out all that gushed of anger and injustice. Though it was a terrible experienced, I found true friendship. Guess what, Maggie, thought I wasn't that close to her, she tried so hard to help me. Even tried to get the attendant to help me get back the money in various ways though invalid. I am kind of surprise by her actions yet I have to say I am deeply touched. Then Sister Adeline and Peishu used the extra fund that we accumulated to offset the amount I ford (of course thank goodness, cuz of my pretty good service I always have those little tips that I chipped into the extra fund). Sister Ade , Sister Clintonia and the rest even comfort me. They were all o sweet. All trusted me without any doubt. I was touched... too touched for words honestly.

Then again my conscious is clear, they can check the system, the camera, plus I have Maggie and the customer as witness lo. I didn't bother to explain to the rest, much less bring it up but I was really upset. I cried, not because of the money but the fact that I was accused of sth I have not done and mortified in such manner. Kinda spoil my perfect record in the company. Fortunately my usual good service and good conduct has earned me my colleagues and friends trust. That's the blessing in disguise I should say.

Guess I should rest early... put the bad things behind me... After all that crying I am tired.... Geting accuse is something I can never tolerate... Those 'wei qu'.. Haiz... tears just seems to roll without control like a spoilt tap... =(